The Background

Mary Wylde is the founder of one of the top-performing RE/MAX teams in Guelph and has ranked among Canada’s top 1% real estate agents over a 20-year career. Known for her consistent production and high-touch client experience, Mary has earned major industry recognition including the RE/MAX Hall of Fame Award, Diamond Award, and the 2023 Consumer Choice Award. As a Top 100 RE/MAX agent in Canada, Mary’s schedule is extremely demanding, and she needed a way to scale lead capture without sacrificing service quality.

The Challenge

Despite strong referral business and offline success, Mary faced a growing issue common among high-performing agents: website leads were being missed or under-converted due to limited time and inconsistent response windows. Her previous website chat solution, ReadyChat, wasn’t delivering the lead volume or quality needed to justify the cost. Mary wanted a smarter system that could engage every website visitor instantly, capture more qualified leads, integrate seamlessly with Follow Up Boss (FUB), and reduce time spent manually responding to inquiries.

The Solution

Realty AI deployed a fully customized AI assistant on Mary’s website designed to engage, qualify, and convert visitors automatically. The AI assistant responded instantly to inbound inquiries 24/7, qualified leads based on intent, location, and timeline, and captured verified contact information. Every new lead and conversation summary was automatically pushed into Follow Up Boss (FUB), ensuring immediate follow-up and organized lead management. This allowed Mary and her team to respond faster, prioritize high-intent conversations, and ensure no opportunity slipped through the cracks.

The Result

In Mary’s first year using Realty AI, the platform delivered measurable business impact. Realty AI captured 340 new leads and powered 1,896 website conversations, resulting in a 284% increase in lead flow compared to ReadyChat. Through automated lead engagement and qualification, the platform saved Mary’s team 22,911 minutes, equivalent to 382 hours of time saved. Most importantly, Mary captured and closed 6 new listings directly attributed to Realty AI, generating over $4.8M in total closed sales volume. All 6 listings sold in 2025, ranging from $619,000 on the low end to $855,000 on the high end. By switching from ReadyChat to Realty AI, Mary Wylde transformed her website into a consistent lead engine, capturing more opportunities, saving hundreds of hours, and converting online conversations into real listings and transactions. For a top-producing agent with limited time, Realty AI delivered what Mary needed most: scale, speed, and automation without losing the personal touch.