Do mortgage chatbots work on mobile phones?

Yes, mortgage chatbots work on phones, tablets, and computers. Most people search for homes and lenders on their phone, so a good chatbot opens quickly on a small screen, is easy to type in, and does not cover the whole page. Chatting at night on a phone should feel as smooth as chatting on a desktop.

Some chatbots also work through text messages so borrowers can continue the conversation in their messaging app. Mobile visitors are often ready to act, whether they are at an open house or comparing lenders on the go, and a chatbot that works well on their phone captures leads that a slow or clumsy form would lose.