7 New Transactions in Their First Month with Realty AI.

Envision Property Management operates across Saskatchewan, serving residential and commercial clients with a high volume of inbound inquiries across multiple channels. Website, phone, email, social media, their team was managing lead sources from all directions.

The challenge was conversion. Traffic was arriving on their website from multiple sources, but the conversion rate across channels was inconsistent. Some inquiries were turning into clients. Many others were not, and it wasn't always clear why.

Property management conversations are also more complex than typical real estate interactions. Potential tenants have different needs than property owners considering management services. A generic chatbot couldn't handle both audiences effectively.

They needed a solution that was specifically built for property management context, could handle both tenant and owner inquiries intelligently, and could capture every serious lead before they moved on.

Realty AI deployed Madison on Envision's website, fully customized for property management context. Madison was configured to handle tenant inquiries, owner services discussions, and property listing questions, each with the appropriate conversation flow.

Whether a visitor was a prospective tenant looking for a rental, a property owner considering professional management, or an investor evaluating their options, Madison could identify their context and engage accordingly.

The system worked 24/7 across Envision's web presence, engaging every visitor and capturing contact details along with the context of their inquiry. The team received organized leads with clear information on what each person was looking for.

For a property management company dealing with multiple audience types simultaneously, Madison provided the intelligent first-touch system they had been missing.

In their first month using Realty AI, Envision Property Management captured 7 new transactions directly attributed to leads generated by Madison. The platform became their highest-converting lead source, outperforming every other channel.

The visitor-to-lead conversion rate exceeded 60%, and the overall conversion rate from lead to transaction landed at 5.6%, both exceptional figures for a property management operation at their scale.

"Within our first month we captured 7 new transactions. This is the highest conversion rate of all our lead sources." — Carla Browne

For a property management company that had been managing leads across multiple channels without a dedicated engagement system, Realty AI became the single highest-performing source of new business in the company.